Alliance Travel
Onboarding CenterSuper Admin

Alliance Travel

Onboarding Overview

Quick access to casinos by onboarding status.

Casino Setup

Casinos

Create onboarding workspaces, approve domains, and manage access.

Add Casino

Onboarding Schedule

Next onboarding meeting

Leave the date and time blank to show: “Share your team’s availability with Alliance Travel. We will coordinate the onboarding meeting and send a Microsoft Teams link.”

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Select a date and time.

Onboarding Team / Portal Status

Track which team members have been added to the portal and which records need an update.

Images, Logos & Videos

Casino Images, Logos & Videos

Files submitted through this casino’s onboarding workspace.

Shared Image Library Links

People and Access

Users & Access

Manage administrators, review casino users and sessions, track operational activity, and help users who did not receive an access code.

Casino Users

One summary row for each casino email address that has successfully entered an onboarding workspace. Super Admin preview sessions are excluded.

Alliance Travel Administrators

Add or disable the Alliance Travel team members who may enter the Super Admin area.

Login Activity

Individual casino, Super Admin, and Super Admin preview sessions.

Recent Activity

Operational changes made across casino onboarding workspaces. Login and access-code activity is excluded.

Access assistance: Only active, unused casino access codes appear here. Select View Code to reveal the current code on the screen, or Send New Code to invalidate it and email a new one.

Casino Resources

Images, Logos & Videos

Uploaded images, logos, videos, and shared image-library links submitted across all casino workspaces.

Shared Image Library Links

Reference

System Rules

Plain-English reference for automatic onboarding behavior, notifications, access, and portal-status rules.

Notifications

Team member added or edited→

Email partners@alliancetravel.com with the property, person, editor, and details.

Previously added portal user is edited→

Mark that person Update Needed and email Partners so Alliance Travel knows the portal record must be updated.

Team member removed→

Email Partners. If the person had already been added to the portal, the notice specifically asks Alliance Travel to review that portal user.

Files uploaded→

Email Partners once per upload batch with the category, file names, uploader, and notes.

Shared Image Library link added→

Email Partners with the property, submitter, link, and notes.

Onboarding Team & Portal Status

Who can manage the onboarding team→

Any signed-in user with access to that onboarding center may add, edit, or remove team members.

Added to Portal→

Alliance Travel controls this status from Super Admin. Casino users can see the status but cannot change it.

Mark Updated→

Clears Update Needed after Alliance Travel has updated the corresponding portal record.

Removing a team member→

The user sees an Are you sure? confirmation before removal.

Access & Multiple Onboarding Centers

Approved domain matches one center→

The user receives an access code for that onboarding center.

Approved domain matches multiple centers→

The user chooses an onboarding center at sign-in and can use Switch Onboarding Center after signing in.

Specific approved email assignment→

Exact email assignments take precedence over domain access. This is used for controlled test users such as the two-center Cherokee test account.

Portal type→

Host / Sponsor, Sponsor Only, or Host Only is assigned by Super Admin. Regular users cannot change it.

Access disabled or archived→

Regular onboarding sessions for that property are invalidated.

Access Codes & Sessions

Access code→

Six digits, single use, valid for one hour. A new request replaces the previous active code for that email and onboarding center.

Code request frequency→

One new code request per email/onboarding center every 60 seconds.

Casino session→

Expires after two hours of inactivity or 12 hours from sign-in, whichever comes first.

Super Admin preview→

Preview controls are available only to Alliance Travel administrators and are never shown to regular casino users.

Images, Logos & Videos

Upload batch→

Up to 20 files may be uploaded at one time.

Video batch→

MP4, MOV, or WebM only, with a combined upload limit of 45 MB.

Sponsor Only→

Video upload options are hidden and the backend rejects video uploads for Sponsor Only onboarding centers.

Unsaved Changes

Save your casino changes?

You changed information in this casino’s onboarding setup. Save those changes before leaving the editor?