Alliance Travel Onboarding Center

Welcome,

This center explains what to expect during onboarding and gives your team one place to provide the people, materials, and information Alliance Travel needs to prepare your casino.

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Most onboarding is completed in two working sessions

Alliance Travel will guide the appropriate departments through the casino administrator portal, the program settings, and the Host section your team will use.

Getting Started

Your First Steps

Confirm your onboarding meeting, identify the people who should participate, and provide the approved images and logos Alliance Travel needs to prepare your portal.

Onboarding Meeting

Schedule Your Onboarding Meeting

Share your team’s availability with Alliance Travel. We will coordinate the onboarding meeting and send a Microsoft Teams link.

Request an Onboarding Meeting

Onboarding Team

Build Your Onboarding Team

Add anyone who should attend an onboarding discussion or use the casino portal. You do not need to add everyone now—start with the primary people and add others later.

0team members added

Images & Materials

Onboarding Team

Who Should Be Included?

Add anyone who should attend an onboarding discussion or use the casino portal. You can begin with the primary people and add others later. The Primary Program Administrator is the main person who will administer the Alliance Travel program for your property.

No onboarding team members have been added yet.

Portal Sections

Your Casino Portal

The Alliance Travel Casino Portal is organized into the sections outlined below.

Onboarding Process

A Practical Path to Going Live

Alliance Travel prepares as much as possible in advance and guides each part of the setup in the proper sequence.

Session 1

First Onboarding Session

1

Property Setup

Before your first onboarding session, Alliance Travel will prepare your property details using information from your website and the images and materials your team provides. During the first session, we will review the setup together and confirm that the information is accurate.

2

Booking Rules

Next, we will review and confirm your Booking Rules, including minimum and maximum stay lengths, advance-booking requirements, the future booking window, cancellation timing, additional guest fees when applicable, check-in and checkout information, and other pertinent booking details.

3

Comp Rules

We will establish your reinvestment percentage in coordination with your internal comp rates, particularly the rate assigned to your entry-level room. We will also confirm your maximum comp value per day, maximum food and beverage amount per day, and the other applicable Comp Rule settings.

4

Competitive Range

We will review your default 100-mile Competitive Range, which automatically excludes participating casinos within that distance. We will then determine whether the range should be expanded or whether any additional properties should be excluded individually. All exclusions are reciprocal.

Session 2

Second Onboarding Session

5

Rooms, Room Rates and Availability

Once the Casino Admin settings are established, we will add the participating room types and establish the room rates and availability offered through the program. These settings will work in conjunction with the Booking Rules and Comp Rules already established.

6

Bonus Play

We will review whether your property opts to include Bonus Play as part of the program. Bonus Play can help offset the certificate redemption fee players pay directly to Alliance Travel while also providing an additional incentive for players to choose your property. We will review the available settings, including the amount offered and your property’s position on the true cost of free play.

7

Go Live

After the essential Casino Admin and Host settings are confirmed, your property can go live and begin receiving booking requests from qualified players from other participating casinos.

Ongoing

Ongoing Program Development

Experiences

Experiences are an ongoing part of the program and may be added or updated over time. Some may be available throughout an extended date range, while others may be tied to specific dates, entertainment, activities, or seasonal opportunities.

Your marketing team can continue using this section to highlight current property offerings and create new Experiences specifically for Alliance Travel players.

Images and Materials

Logos

Casino, resort, and approved program logos.

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Program Benefits

Welcome Qualified Players From New Markets.

Alliance Travel connects independent casino resorts and introduces your property to qualified players traveling from outside your local market.

Host Program Support

Alliance Travel Supports the Hosting Process From Start to Finish

Alliance Travel supports player verification, booking requests, approvals, and reporting, while your property remains in control of its rooms, rates, availability, offers, and booking decisions.

Welcome to the Alliance Travel Onboarding Center

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Welcome,

Most onboarding is completed in two working sessions

Most onboarding is completed in two working sessions

Onboarding is completed through focused working sessions

Your First Steps

Schedule Your Onboarding Meeting

Build Your Onboarding Team

Provide Assets for Your Property Page

Provide Your Casino Assets

Who Should Be Included?

Your Casino Portal

Casino Admin

Casino Admin

Host

Sponsor

Sponsor

A Practical Path to Going Live

First Onboarding Session

Property Setup

Booking Rules

Comp Rules

Competitive Range

Second Onboarding Session

Rooms, Room Rates and Availability

Bonus Play

Go Live

First Event

Ongoing Program Development

Experiences

Understand the Program and Portal

Prepare Events and Certificates

Plan the First Event

Share Approved Property Materials

Share Approved Program Materials

Property Images

Rooms

Property Features

Logos

Shared Image Library

Reward Your VIPs. Welcome New Players.

Reward Your VIPs With Hosted Travel.

Welcome Qualified Players From New Markets.

Welcome Qualified Players From New Markets

Reward Your Players With Hosted Travel

Alliance Travel Supports the Process From Start to Finish

Alliance Travel Supports the Hosting Process From Start to Finish